Boost Mobile account suspended

Bill pay is up to date and I was given no explanation. Currently waiting for Boost to call me back. Anyone have this happen?

Edit: I spoke with a customer service rep and was told that I violated TOS by using excess data. This has to be tied to my mobile hotspot as I used it for the first time in 10 years just this December. I was also told my account is to be reviewed and a decision will be made.