My stupid co-worker

Pa-rant lang about my co-worker na kahit anung turo/coaching/advice sa kanya, he never learns.

So, mag dadalawang taon na kami this year sa account na ito (non-voice, emails) and this co-worker of mine seems to have never learned the processes and policies ni client namin.

Yun bang bigla na lang magpipm sayo "paano ba gagawin if ganito sabi ni customer?" or "if ganitong situation, anu ba next steps?". Ok lang sana rare and very difficult issues na, maiintindihan ko ba. Eh basics lang naman eh, something we learned nung newbies pa lang kami. And ilang ulit ko na ring tinuto sa kanya. Pati US TLs namin, naiinis na rin.

Worst part? Naka out na ko and nag piPM pa sa messenger about the same shit (WFH kami). Tapos one time di ko na nireplyan kasi out na ko ayoko na isipin work outside of my working hours. Kingina, tumawag ba naman sa messenger.

Ewan bat di pa inaaksyunan ni client yan. Hays.