r/netflix•
_DimDim_

Netflix has (suddenly) bad quality on Smart TV. Other streaming services don't. [All]

[META]

As title mentions, since a few days Netflix has issues with bad quality. My LG Smart TV has a wired connection and my internet at home is really fast.

The strange thing is that it's only Netflix. All other streaming services (Prime Video, Youtube, Plex,...) have no issues at all.

Things I have tried to solve the issue: reload Netflix, reinstall Netlix, go from wifi to a wired connection, reset router, checked for updates for the LG TV (but there are none atm).

Any ideas on how to solve this? Any help is much appreciated!

Posted Jan 7, 2023, 9:25 AM UTC

17
Strontium838•

In all other platforms except Netflix you have the option to adjust the quality of the content. So sometimes, when internet is slow, let Netflix run for a while, initially the quality would be bad but it will get better in 2-3 minutes. I am not an expert, but I tried it and it worked for me.

1
_DimDim_OP•

Strangely it's the same issue on my PC, wired to router, even though I have high-speed internet and the Netflix Premium package. https://www.speedtest.net/result/14174880428 (results of internet)

2
moon-worshiper•

Were you logged on (signed in) to 4chan-ANON Reddit, Inc. before or during? Shut down the PC. Unplug the modem, not just the router. Wait for 10 to 20 seconds before plugging power back to the modem.

If that works, report back here.

1
_DimDim_OP•

What do you mean? I never signed in or went to 4Chan.. Anyway this has been going on for some days now, with multiple resets of router and more

1
moon-worshiper•

This website you are on, reddit.com . Turn off the PC, unplug the modem, not just the router. Plug the modem back in after several seconds. When turning the PC back on, open a browser and go to some other website like yahoo.com. Try the TV, then try the PC. If they are running much faster that was the problem.

If that works, then report back here, which requires signing in to reddit.com , known as 4chan-ANON Reddit, Inc.

1

Same issue here! Apple TV though. Good quality on all other streaming services, checked internet connection, highest streaming quality on Netflix settings etc etc. For no apparent reason the quality on Netflix is so low it’s almost unwatchable. We even tried to stream from a computer, still the same thing. So annoying! Let me know if you find a solution to this.

1
_DimDim_OP•

Sadly not no. This post is my last resort for now..

1