How do I reset a River 2?

Returning it for a larger unit. Unlinked from app but see it is still connecting to my Wi-Fi. How do I reset it so that it loses that info?

Follow-up: There is no way to reset the River 2. What I needed to do is unlink it, then re-link it and use incorrect Wi-Fi credentials.

Posted Jan 10, 2023, 9:33 PM UTC · edited

24
DeafHeretic•

Good question.

I don't know how. I asked for mine (to try to fix it) and I got no answers.

1
BuildBreakFix•

On previous models you long hold the power button and 12v output button until you hear it beep.

1
PackingItOP•

Tried that and never got a beep, and device stayed on Wi-Fi. So no go.

1
EcoFlow_Official•

Hi, could you please try the following?

  1. turn off the wifi on your phone
    Then it will try to connect through bluetooth in the APP
  2. enter a wrong password when it's trying the IOT connection
    Please let us know if this works
1