r/Starlink•
cryptoel

waiting since August for delivery

💬 Discussion

Is there a problem with deliveries of these dishes? I have order in August, but still nothing has been delivered. After contacting them in August they placed a new order with supposedly higher priority and it still hasn't been delivered. They already gave me 120€ in service credit. I am feeling this stuff is never going to be delivered and I should just cancel all together.

Posted Jan 14, 2023, 10:43 AM UTC

19
Manelarul📡 Owner (Europe)•

In Romania I have placed an order in 29 November, and i received the kit on 3rd of January. Something else is going on there. Try to check with your order number (ORD-xyz-…) on https://mysctrackandtrace.dhl.com/cview/

2
zabesonn📡 Owner (North America)•

You have been paying for service since August and no equipment? They don’t start charging for service until 2 weeks have passed from shipment… are you sure you signed up on the right website? https://www.starlink.com/

1
cryptoelOP•

No I am not paying, I meant they gave me 2 months of service for free after I receive the unit.

1
zabesonn📡 Owner (North America)•

What country and latitude?

1
cryptoelOP•

In Greece, latitude I don't know.

2
zabesonn📡 Owner (North America)•

That’s odd… Greece should be available… unless you’re in some sort of regulatory exclusion zone.

2
BWS001📡 Owner (North America)•

You getting a tracking number/ shipping confirmation??

1
cryptoelOP•

Nope nothing, two orders stuck on preparing shipment since August and november.

2
BWS001📡 Owner (North America)•

Then there is something else going on.

3