Car Insurance and Driving record checks?

Okay so I am not one to lie and that is not my intent, but with insurance companies doing record checks and being able to see claim history why do they ask you the customer to even recall if you have been in any. It feels redundant….and part of me wants to say no because either way they would base my rate accordingly based off the same info they pull. I know this because I did a quote with one provider over the phone and the dude cited exactly the incidents I had been in (never asked me directly if I had or not been in any. So if they get that information, does it matter at that point how I would answer said question? Do you see what I am asking it just seems stupid to ask a customer when they all can have the definitive answer. Can someone explain to me why they ask you sometimes vs others who just do the check and give you a rate without asking for you to detail your history.

Posted Jan 21, 2023, 4:15 AM UTC

26
bigbamboo12345•

so generally speaking (for the online quotes and whatnot), it costs them money to run your record, so the initial quote you see is an estimate based on an assumption that you were truthful, and then they run your record later and adjust if needed

for a quote on the phone, i imagine they give the licensed agent on the other end some leeway to run it if he thinks it's a legit sale or maybe just as a matter of course since the guy is on the phone and able to actively sell you

finally, it's far easier to deny a claim and cancel/rescind your policy for misrepresenting yourself if you do so in writing on your application

5
Source-VastOP•

Makes sense, so they ask to save money haha go figure.

3
dad-joke1•

As an independent agent we get billed for the MVR reports from some carriers. If we write the policy, they waive the fee. If we don’t write it then it’s money out of our pocket.

5
Source-VastOP•

Ah gotcha.

2
ssracer•

We still run it when you agree to purchase. If you lied, the rate changes and wastes both of our time. If someone lies to me during an app, I don't write their business, they can call another agent.

3
Wolfman930•

Na we assume all buyers are liars anyways. Carriers charge us for running mvr reports but it’s just a cost of doing business. We will run it bc we have to in order to bind it and give a firm quote. If agency principal is cheap then I guess they could implant a procedure to base the quote off what the buyer tells us but that just causes confusion at time of purchase if buyer is a liar.

3