r/Aqaraβ€’
getmenew

Aqara GH2 Pro no longer streaming to Google Nest Hub

Help! β›‘

When setting up in november/december, I was able to have the Aqara G2H Pro streaming both in HomeKit and Google Nest Hub (1st Gen).

Anyone with this issue? Currently I'm just getting a screen telling me the camera is idle, when pushing for live video I get "Camera feed is not available".

Posted Jan 25, 2023, 11:38 PM UTC

39
StianJohβ€’

See below - Cameras that work with "Hey Google"

https://support.google.com/googlenest/answer/9137164?hl=en#zippy=%2Ccameras-that-work-with-hey-google

​

Cameras that work with "Hey Google"

You can stream video from the following security cameras to your Nest display.

Arlo

Atomi smart

Geeni

homee Smart Home

mydlink Smart

ioe smart

iView iHome

KAFO Smart

Logi Circle

MCL DOMO

Momentum Smart Home

Nest

Netatmo

Panasonic HomeHawk

Q-See Plus

SimCam Smart Home

Smart K

SpotCam

Swann Smart Security Camera

TP-Link Kasa

Tuya Smart, Smart Life

Wyze Cam

Zmodo

2
getmenewOPβ€’

This is right, google support sent me the same link. However this was working 3 weeks ago. It's even listed as a feature in their product page: https://www.aqara.com/en/product/camera-hub-g2h-pro

1
StianJohβ€’

The new smart doorbell will support local streaming on Google. It's coming soon, February or March, so then it will work again. I have the same problem G3

2
ladapowerβ€’

I thought it was just me. Tried to reset Google Nest Hub (2nd gen) which didn't help. Major annoyance, we use the cam as a baby monitor streaming to Google Nest Hub whilst the little one sleeps. Stream still works fine to Apple TV and Apple home - which doesn't help really.

2
getmenewOPβ€’

I’ve opened a ticket to try and grab their attention, try and do the same: https://static-resource.aqara.com/html/feedback.html

That’s exactly my use case too

1
ladapowerβ€’

Good shout cheers! I just did the same.

1
ladapowerβ€’

Just received the below response:

"Thank you for getting back to us.

Our team is working on investigating this issue, we will get back to you once there is any news.

Sorry for any inconvenience this may have caused. "

Hope it will be sorted...

1
getmenewOPβ€’

Just tried it and seems to be working now πŸ™‚

1
ladapowerβ€’

Brilliant, it's working again 😁😁

1
ladapowerβ€’

Hey, it is getting rubbish again. More often than not I have to initiate the stream at least 5+ times in a row to get the stream and sometimes it doesn't work at all.

How is yours?

1
ComfortableBend6036β€’

Here the same issue. I have contacted Aqara.

1