r/HellIsOthers•3 yr. ago

Can't play the EGS version.

Every time I log in, the game loads but hits me with "connection failed." and going back to the menu crashes the game. It seems nice, but this bullshit seems to be a common problem with no real answer from the devs.

Posted Feb 19, 2023, 5:46 PM UTC

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ClaudioCugliandro•3 yr. ago

Hi u/Brmemesrule! I'm Claudio from the dev team, really sorry to hear that. I'll share this immediately with the devs! I assure you, we're trying our best.Meanwhile, I'll share this FAQ about the game with some general answers about connection issues: https://status.hellisothers.com/en-US

Plus, can you share your username? Thanks!

BrmemesruleOP•3 yr. ago

Sorry if I seemed harsh, I was just frustrated from trying for a whole hour without an answer. I'll try out the FAQ, much appreciated

Edit: Oh yeah, sorry. My Epic Games Store username is: Phantom_cakE0. I also got the game for free almost a month ago, if that helps.

abellos•3 yr. ago

Same problem here, when i click login button i receive connection failed, i can only exit the game.

I play on windows 7 and my epic username is abelloss

Reppumaru•3 yr. ago

Having the same problem as well. Long "Connection in progress" message and then "connection failed" and game crash.
There is supposedly [Solved] thread where you have to update the game to make it work, it did not work for me unfortunatly.
GS username is: Reppumaru.