the devs want this game to be about counters. the community doesn't.

You see and hear over and over about the devs wanting to promote comp and hero switches. The 30% ult retain was move to promote this and the tanks hated it because...it did exactly what the point was which was to compliment switches to counter the opponent.

At some point either the devs or the players are going to have to give in because those who main heroes will not let their hero be segmented to certain matchups without crying constantly and the devs simple can't ignore that constant crying. The recent change to ult retention shows just how split the current team is in staying true to that idea of switching and pleasing the players who honestly don't want to switch.