My account was immediately deactivated

:snoo_thoughtful:Questions:snoo_thoughtful:

Hey everyone, I am new to the gig economy and have been using uber eats for a couple weeks while I waited for doordash to allow me to sign up. After some time I became eligible to become a dasher but immediately after I filled everything out and added my bank information, my account was deactivated. I checked my email to see if they sent an explanation for this but have gotten nothing.

I was just curious if anyone knows why this could have happened and what the chances are that this can appealed?

Posted Feb 22, 2023, 1:37 AM UTC

38
Grung7•

Probably a failed background check or a technical glitch.

DD doesn't give you a way to get either problem solved. If it's a background check problem, DD support will tell you to talk to Checkr. If you talk to Checkr, they tell you to talk to DD support (which is useless).

If it's a technical glitch, support has no insight into it or ability to fix it. They just lie to you or tell you to reboot your phone or something equally useless.

2
floop-OP•

hoping it's just a glitch, but I got an email saying my appeal is being reviewed so hopefully it gets resolved soon.

1
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1
Stabley2•

little/no criminal record, at least 18, insurance, up to date phone, right?

Nahh I know you did everything right, especially if Uber Eats accepted you, it's most likely an error, try your very best to contact them if you're able to. Good luck!!

1
floop-OP•

yeah everything you mentioned is good to go. I got an email saying my appeal is being reviewed so hopefully it gets resolved soon!

2
Stabley2•

Yeah man, lemme know too, cuz my sister had similar issues!!

1
floop-OP•

They reactivated my account after a few hours. I screenshotted the email that shows I was allowed to start driving with the time stamp and submitted that with my appeal to prove I was deactivated within seconds of being accepted. Idk if this is because of the issues I had or what but they even gave me top dasher status even though it requires 200 lifetime deliveries.

Hope everything works out for your sister!

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