RBC Banking Yodlee Connector, 2fa answer YES uppercase required

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A lot of users report problems with the Yodlee's RBC Online Banking connector lately. One thing we noted is when you are asked to enter "YES" to confirm you approved the access notification you received on your mobile, you have to enter YES in uppercase otherwise the authentication will fail. Please make sure you input "YES" and not "yes". Let us know how it works.é

The Plaid version of the Online Banking connector is currently available with a special link, but it does not support app-based 2fa. We are working with Plaid in order to enable the feature.

The Core - RBC Direct Investing connector and other RBC connectors should work fine and we can fix those quickly as we maintain them in-house. Don't hesitate to email us or report any problem at hello at Wealthica.com.

The exact message you will get :

To verify your identity, look for a push notification from RBC Mobile on your trusted device. Once you have accepted the notification, please enter "YES" in the below text box.

Make sure you enter "YES" in uppercase (without the quotes).

Thank you!

Posted Feb 22, 2023, 8:17 PM UTC · edited

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Any updates?

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atchooooOPwealthica•

Sorry, please try the Plaid version of the RBC connector.

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mracicot18•

I can't connect or synch my RBC Online Banking accounts on Wealthica. I have no issues with RBC Direct Investing. Why is that?

How do I get this problem fixed?

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atchooooOPwealthica•

RBC Direct Investing = Core connector we develop internally.

RBC Online Banking = Third party (Yodlee or Plaid).

Yodlee's connector is a hit or miss. Make sure you enter "YES" in uppercase on the 2fa flow when asked to type that. Plaid's connector is still not available, but is more promising, we are working on the implementation.

Web made huge progress with our TD Webbroker connector this week, it was our #1 issue since it's investing and we prioritize investing. Next at the top of our list is RBC Banking, we should have a good solution without the next 3-4 weeks maximum.

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