r/ncrst•
puzeh

Why has there not been a certified item in the Item Shop for months?

Win

A lot of people have asked this. Some haven't even noticed it. But to me the answer is simple: refunds.

I think that the Epic Support team was tired of receiving so many refund requests. And while there are people who regret purchases, the true reason most refund requests are made are probably because of a mistakenly bought item.

Not because it was purchased by mistake, but because the item had a cert. If you bought a cert item from the shop, but then another cert comes in at another time, it doesn't show up as owned. Only the same exact cert would.

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I think hindering the quality of items by only releasing uncert is a poor solution to the problem, but probably this is a big factor in the decision.

Posted Mar 2, 2023, 10:01 PM UTC

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