I've been having issues with sound falling out when switching between apps and between episodes and programs. Not randomly during playback, though.
I'm currently testing another HDMI cable to see if that makes a difference.
I can't find any specs on the Sonos provided cable. It's very expensive ($25), but I assume that's just an insane price markup and there's nothing special about the cable?
Posted Mar 20, 2023, 3:29 PM UTC
Keep using the HDMI cable that came with the Arc.
What model TV do you have? Are you using any external media devices or just the TV's native apps?
Keep using the HDMI cable that came with the Arc.
Any specific reason for that? I assume it's just a regular HDMI cable, but they don't provide any specs that I've found.
I'm just using native Google TV apps.
Because the cable isn't the problem. And the Sonos-supplied HDMI cable will probably work better than any other cable you find.
What model TV do you have?
Because the cable isn't the problem.
Well, any cable could be faulty, including the Sonos-provided cable. So, it definitely could be the cable. That's what I'm testing with the other cable at the moment. Haven't seen any problems so far with the new cable.
I'm more interested in knowing if there's anything special about the Sonos HDMI cable or if it's just an expensive regular HDMI cable.
I can't find any specs on it anywhere. Do you happen to have seen any specs so I could test one that's similar?
There is nothing special about the Sonos cable. More than likely it is a standard HDMI 2.1 cable.
Yes, the cable could be faulty, but more than likely the problem you are having is related to switching audio formats between programs/apps. That's why I keep asking what model TV you have. A simple setting adjustment on the TV could fix the problem.
What model TV do you have?
You need an HDMI 2.1 cable (they are sometimes labeled 8K). The one included in the box should work. This kind of issue usually has to do with switching from different audio codecs (5.1/pcm/atmos etc).
The one including in the box is the one I've been using so far and I've been having problems with that. That's the reason for the question about specs of that one.
Sonos rep 2y ago weirdly said it was 1.4, but maybe it’s been updated: https://en.community.sonos.com/home-theater-228993/arc-supplied-hdmi-cable-6846220