Source
r/GooglePixel•
Ark565

Pixel Pro 6 - Fingerprint sensor stopped working after update (cannot login, and can register)

Pixel 6 Pro

Pixel Pro 6 - My sensor suddenly will not recognise any finger to login, which is super annoying, but I can remove and register new fingers, so the hardware must be working but the authentication software is broken. I have Android 13 - 5 April 2023.

I've tried re-registering all fingers, clearing the cache, resetting all app permissions, and even force reset the System UI app without success. I'm hoping another update will restore this, because this sucks.

Full disclosure: I'm the cocky OP who previously posted having had no issues at will my with Pixel 6 Pro, which was true until now.

https://www.reddit.com/r/GooglePixel/comments/vxrf5m/pixel_6_pro_working_perfectly/?utm_source=share&utm_medium=web2x&context=3

UPDATE: As of 2023-04-22 sensor seems to be working fine again. I haven't received an update so I don't know how. Maybe it recalibrated on its own, or maybe Google pushed some sort of urgent update?

Posted Apr 20, 2023, 9:23 AM UTC · edited

102
BojackShadowFax25Pixel 6 Pro :pixel6problack: | Pixel 2 XL :pixel2xlblack:•

Here I thought it was just because I was on the Android 14 beta. Sucks that it's happening on the stable release as well.

3
FeNi64a•

My fingerprint failures to recognise went from about 20% to 60% after the April update (hence my searching reddit for workarounds...). I really miss the sensor-on-back of the Pixel 3a (almost perfect, and really quick).

1