r/canon•
thatguy142

EOS Utility no longer connects on Mac

EOS Utility no longer connects on Mac

Posted Jul 16, 2023, 9:40 PM UTC

15
thatguy142OP•

I’m getting this error when I try to connect my 6D MK II to my MacBook. I tried all the common troubleshooting steps including restarting devices, trying different cables, etc.

Looking on the Canon forums suggests that the error started after the update to Ventura 13.4.1 which makes sense because this is the first time I’ve tried using EOS Utility since that update. Has anyone else experienced this issue recently?

1
Tommonen•

Not sure if EOS utility 3 doesent support 5d mk2, but it doesent work on me either, just installed it again on quite new m1 mac with latest updates. However EOS utility 2 does work with me, and both versions seemed to be bundled in together.

1
RoguishRonin•

Not the same camera, but I had a hell of a time getting my T7 to connect via USB.

Turns out that I had enabled WiFi to get a picture off the camera to send to a friend while away from my PC, and the camera disables USB connection if WiFi is enabled.

1
thatguy142OP•

WiFi and bluetooth are never on for me. I just double checked and they are both still disabled.

1
Beavers225•

Did you try putting it in rice

1