Source
r/ASUS•
sixteenth

Bluetooth no longer recognized after Windows 11 KB5028185 (OS Build 22621.1992) Update - ROG STRIX X670E-E GAMING WIFI

Support

Oddly enough, Bluetooth just completely vanished as a device after I installed this update. I've tried:

  1. Updating drivers to the latest version (22.190.0.2) on Asus' support site - and the setup wizard didn't even launch.
  2. Then I downloaded a version (22.230.0) from Intel's site for the Intel Wi-Fi 6E AX20 card/chip which this board has. Still didn't resolve the issue.
  3. Used CCleaner to update to the most recent version I guess is out there (22.230.0.8). Issue still isn't resolved.
  4. Checked that Bluetooth services were running. Even changed them to Automatic.

I'm the latest BIOS for this board (1416) and verified the Bluetooth Module setting in the BIOS is Enabled. Any recommendations? Nothing on the hardware side has changed. Only the Windows update stated in the title.

Posted Jul 20, 2023, 12:01 AM UTC

11
dedors•

Try this

Unplug PSU, press power button 30sec.

2
sixteenthOP•

I can't believe that worked. Thank you!

1
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1
sixteenthOP•

Looks like there were more Bluetooth driver updates in the next Windows 11 beta, so I'm going to update to this Insider Preview Beta build and see if that fixed things: (10.0.22621.2048) (KB5028247).

1
sixteenthOP•

This did not work.

1