Am I being unreasonable here?
My order was delivered about 45 mins ago (11:15AM). The shopper finished shopping at about 9:30AM. I live about 15 mins away from the Walmart. I usually do Food Lion but Walmart had a reeeally good sale and I've used it a few times.
All of my food was warm. I mean warm-warm. I opened a salad kit and the caesar dressing felt like I microwaved it a good 10-15 seconds. Cheese was melting together. Milk was warm to the touch. This was the ice cream. It was melting out of the box and all over my freezer. I've ordered ice cream from this same store and it was delivered a bit soft (understandable, never complained about that).
Support offered me an $8 refund for the ice cream. $60 order with $15 tip. Around $50 of which were perishable items.
Apparently they think that's good enough? Am I being ridiculous here?
Posted Jul 20, 2023, 4:09 PM UTC