Delta/Endeavor pilots: Does (positive) passenger feedback to Delta.com ever get back to you?
I just had a remarkable experience engaging with both the Captain and FO the other day and filled out a feedback form. Done it before and happy to do so again if it means anything. Thanks.
Posted Aug 25, 2023, 7:43 PM UTC
10
Depends, if it’s through the company program for recognizing others (internal) it gets sent to your company email. If you reach out to someone’s chief or supervisor, same. As a pax, occasionally.