Preparing ally for resale
What’s the easiest way to simply remove all my data from my Ally but keep all the updates and make it easy for a new owner to just set up a new windows account?
Posted Sep 8, 2023, 7:46 PM UTC
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Windows Reset and then choose to remove everything and then select the option that says "Data Erase" (Think thats what its called) it performs multiple wipes on the drive to help prevent any of your info from being pulled from the drive from the buyer, it's a security measure that can take a while, if you dont care about that you dont have to bother with that step and just reset it and your good to go!
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Thanks!!
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Another thing, when you’re about to sell the device keep a note of the serial number and send Asus an email from the account that’s linked to your Ally. Tell them that you no longer own the device and have sold it to someone else and they can remove it from your account. They should do it in a day or two for you. Otherwise the device will still be linked to you and the new owner won’t be able to register it as their own. I had to do this recently when I bought my current Ally from someone who’d previously registered it under their name.
And I had to also contact Asus myself about the first Ally I’d bought, registered, and ended up returning to the store. That device was still linked to my account. So whoever would end up buying it as open boxed from the store, they wouldn’t be able to register it. I got it sorted though and all good for that future buyer!
Just a FYI, to save a bit of hassle for you and your potential buyer.
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You’re a saint! I went through two weeks of trying to get ASUS to unregister the ally from the previous owner. They finally did it though, and now it’s registered to me. Such solid advice!!
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Hey, I'm before buying 2nd hand. When you're saying account, are you talking about my asus app ? How do you register it ?
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It’s in the myasus app. It says register product near the serial number.
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Hey, I'm before buying 2nd hand. When you're saying account, are you talking about my asus app ? How do you register it ?
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I don’t know what you’re trying to ask? Start again!
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