Got double charged by Straight Talk, disputed it with Cashapp. Will I get my money back or am I screwed?
Paid on the morning of the 7th. Took 2 calls. First call I went through the process of paying my bill only to be told by the automated voice that the transaction couldn’t be completed so I’m like “wtf?” cause that has never happened to me before. So, I went back through the process AGAIN and it actually went through that time. Only, when I turned my phone on again I saw in my emails that I still got charged for the first time!! I got on the phone with Straight Talk and the Refund Department saw that I had indeed been double charged and the person on the phone said they had cancelled one of the charges. And of course, I wasn’t able to dispute it for TWO DAYS because Cashapp was down so the double charge was stuck on pending until this morning when it was finally back up and running for me so I disputed the double charge, added all the necessary info needed, and was told it would take up to 10 BUSINESS DAYS ugh! Will Cashapp actually do anything to help me out or am I just screwed out of $50? ($49.22)
Posted Sep 9, 2023, 5:04 PM UTC