Anyone experience ground faults with the Elegoo Neptune 3 Plus?
So, I recently got a neptune 3 plus because I was frustrated with some serious design issues with my old printer, and wanted something with a bigger print bed. The first few things I printed for calibration came out well, but the first time I tried to print something of a decent size, the GFCI on the outlet it was connected to tripped after about three hours. So I reset it, plugged the printer into a different outlet, and tripped that outlet's GFCI. So third time, I disconnected the LED strip, since it was a little questionable-looking in its install, and also the filament runout sensor, just to eliminate anything not required for it to function. Still no dice.
At this point, I'm talking with Elegoo support about getting a replacement unit, but that's going to take a little while to deal with. As such, I thought I'd see if anyone else had run into this, and if so, if y'all had any fix besides an exchange.
And yes, I know I could just move it to a non-GFCI outlet. But my workshop doesn't have any, and even if it did, my previous printers didn't do this, so I suspect that these are genuine faults.
Posted Oct 2, 2023, 7:43 PM UTC