No details for declined transactions?

Error Message

Why are we unable to see any details when a PayPal debit card transaction is declined? The merchant, amount, nothing is visible. However, I get a text, push notification, and email saying “Lets try it again… a PayPal card transaction was declined. Please add funds to your balance and try it again.”

This seems so weird to me. I’ve never experienced a bank or fintech company that makes it impossible to see any details when a debit card transaction is declined.

Posted Oct 8, 2023, 3:01 AM UTC

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