r/LawPH•
francisbraiano

FoodPanda's PWD Discount Scheme

LEGAL QUERY

Food Panda does not provide PWD discounts outright. You'll have to order first, then they will refund you the discount in the form of a voucher. Sounds good? It get's dark.

So, Im a PWD. I ordered something, let's call,that order 1. I did not get the Law-mandated PWD discount.

So. You guys "refunded" what was supposed to be a discount in the form of a voucher, for me to use on my next order.

On my next order, let's call order 2, I get to use the PWD voucher I was "refunded" off whereas I am ALREADY entitled to a PWD voucher. I will not be able to use my PWD voucher for that order, and they will havr to "refund" me again of that order.

So, I did not really get the discount I was entitled to on order #1.

Please advise if there is a law that this breaks and how can I file charges.

Thank you!

Posted Oct 11, 2023, 8:47 AM UTC

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