Looking for Assistance with Gainsight Report Builder
Hello! I’ve been tasked with leading a campaign on improving our CSMs engagement with the report builder feature of Gainsight and am having trouble getting a handle on it. I’ve found a handful of short video tutorials on Gainsight U and YouTube but still struggling to put anything into practice.
What fields (Show Me/Group By) do you think would be most helpful for CSMs to run reports on?
Is there an existing guide aimed at CSMs for how to beta utilize the report builder feature?
Thanks!
Posted Oct 16, 2023, 5:38 PM UTC
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