How can I fix my company owned tablets?
I have 4 tablets that are basically locked and I am not sure what to do now. The former employees logged in with a Google account and after resetting it I have to log in with their old account. I do have access to Google Admin, but I have no idea which company email or former employee used these tablets. The person before me did not keep good records.
I called into t-mobile as we purchased them through them and they referred me to Samsung support. Samsung told me that I just needed to take proof of purchase and the tablet to a Bestbuy to have them unlocked. So I booked an appointment and the guy at Bestbuy ended up telling me that he is unable to unlock it.
Turning to Reddit to see if anyone else has any suggestions.
Posted Nov 1, 2023, 3:59 PM UTC