Ways to get support and license question

Hello!

I am thinking of switching to Untangle at home and was wondering how people go about getting support? Are the forums a good place for home users?

I am switching from pfSense due to me getting bored with it. I thought it would be fun to try something new for a year or two. I have had it installed in a VM for a few days and it looks like it will keep me busy for a while.

With pfSense, I could find many videos on YouTube, posts on Reddit, and find many articles online.

One other thing I was wondering is about licensing. Currently, pfSense is per ID and that ID can change with hardware upgrades or other changes. Does Untangle/Arista have that limitation?

Thanks!