r/Seiko•
Sectumm

[Help] Seiko Presage SRPB41J Damaged?

[Help] Seiko Presage SRPB41J Damaged?

Posted Nov 21, 2023, 9:46 AM UTC

158

you should

11
ThorVonKerbalburg•

Doesn't matter if it's damaged or a hair under the glass, you should return it again.

7
highjass•

That is a crack, it would be wack if you didn’t send it back.

5
SpeedyZapper•

I can't tell from the photo either but I would return it if it's under the glass. How long ago did you get it back? The Australian service centre in Sydney takes a while and they aren't always the best at communication but the work I've had done there has been good.

2
SectummOP•

It just came in today from the Sydney centre, was a 3 week turnaround (I’m in Brisbane). Was really hoping to have it over Christmas, but looks like it’s going back..

2
SpeedyZapper•

That's unfortunate but it's better to contact them as soon as possible I'd say. You might just make it.

1
Wannabe_Watchmaker•

Send it for warranty repair. That service center is a massive pain and will take ages but you just have to send it in and wait unfortunately.

1
Digisabe•

You should complain and have it replaced. I have had not very good Seiko Presage experience a few years back too, honestly the quality control out of them are quite appalling

1