Kindle Fire Audible App Issues

Is anyone else having issues with listening to recent purchases on your kindle fire?

I made all of my purchases via Google Chrome (my computer). I received a receipt showing that my books for purchased successfully,

A day later when I opened up my iPhone audible app, I saw that some of them showed “order processing”. Again, I verified that the charge went through and I had other books to listen to so I didn’t bother to reach out to customer service.

The next day, it seemed to clear up via audible on my iPhone but now my kindle fire shows the same challenges but different books (again, verified all paid for).

I did reach out to customer service tonight - have been sitting in chat for 29 minutes waiting for someone to jump on…. I was wondering if anyone else has had these challenges. I checked that I’m on the most recent iOS and app version, I tried restarting my kindle fire, refreshing my library, changing the settings per their generic help documentation…

Thanks!