r/Ubiquiti•
silorme

Trouble with simplisafe outdoor camera on Unifi network

Question

I have a unifi network running with multiple vlans including one for cameras. Everything runs great except for my outdoor simplisafe cameras. The indoor ones work great. However the outdoor ones will detect motion and notify me but never record. I cannot get a live feed from them either. If I remove them from simplisafe and add them back on (it usually take multiple times) I can get a live feed for a few days.

Why am I hear instead of simplisafe? Because I took one to an empty rental property and hooked it up to a phone's hotspot and it worked flawlessly. So I think I must have something set up in my network that's blocking something. I have them on a vlan that does not use my piholes as DNS but uses a public one and the indoor cameras and my Arlo camera's work fine on that network.

So I am writing in hopes that someone may know if there is a setting that these cameras might need or have run into a similar problem. Or, point me in a possible direction.

Posted Dec 26, 2023, 3:55 PM UTC

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