r/buildapc•
uberHasu

New built PC stopped output to displays after 1 week of working perfectly

Troubleshooting

I built my new computer last week and everything was working well and running smoothly until I cam back from work yesterday. I had put the computer to sleep before I left and when I came home I attempted to wake the PC but the monitors didn't display anything. I cycled them a few times but decided the issue was likely them not getting signal so I restarted my PC. It took an abnormally long amount of time to turn back on, but eventually it came back on, but would only send a signal to one of the two monitors I have setup. I tried switching the monitors to different outputs on the GPU, but only the first DisplayPort output was sending any signal. I then loaded the computer to BIOS and verified that all of the hardware was recognized which it was. I restarted again and while running the PC on the single monitor and trying to figure out what was going on, I noticed that it was working really slowly on all tasks. Scrolling the browser was really choppy and laggy. Opening Steam took several minutes. I opened up 3DMark to see if it could help me diagnose the issue, but after 10+ minutes of it trying to start and failing I shut down the tool and went to restart the system again and see if things "magically" improved.

That was the last time I got any output from the GPU/PC. I tried taking the GPU out of it's slot and re-seating it. I tried removing the Ram sticks and re-seating those as well. I checked every cable and plug. I tried multiple monitors and every DisplayPort output from the GPU, but I'm still not getting any output.

Anybody have and ideas? Any other steps I should take to isolate the issue?

PCPartPicker Part List

TypeItemPrice
CPUAMD Ryzen 7 7800X3D 4.2 GHz 8-Core Processor$389.00 @ Amazon
CPU CoolerThermalright Peerless Assassin 120 Black 66.17 CFM CPU Cooler$44.69 @ Amazon
MotherboardMSI MAG B650 TOMAHAWK WIFI ATX AM5 Motherboard$213.18 @ Amazon
MemoryG.Skill Trident Z5 Neo RGB 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory$117.99 @ Amazon
MemoryG.Skill Trident Z5 Neo RGB 32 GB (2 x 16 GB) DDR5-6000 CL30 Memory$117.99 @ Amazon
StorageSamsung 980 Pro 2 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive$164.99 @ Best Buy
Video CardPowerColor Hellhound Radeon RX 7900 XT 20 GB Video Card$749.99 @ Amazon
CaseFractal Design Torrent RGB ATX Mid Tower Case$242.98 @ Newegg
Power SupplyCorsair RM850e (2023) 850 W 80+ Gold Certified Fully Modular ATX Power Supply$119.99 @ Amazon
Operating SystemMicrosoft Windows 11 Home OEM - DVD 64-bit$124.99 @ Amazon
Case FanFractal Design Aspect 14 RGB PWM 78 CFM 140 mm Fan$34.99
Prices include shipping, taxes, rebates, and discounts
Total$2320.78
Generated by PCPartPicker 2024-01-24 09:18 EST-0500

Posted Jan 24, 2024, 2:24 PM UTC

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