ICE / Kolbi Airport SIM card questions...
Hola Ticos...
So I bought the SIM in the airport for $24. The service has been... pretty awesome. I was in a super remote place in Limon and had to climb a mountain to get service one time, but otherwise it's been pretty spot on and mostly connects at HDSPA or HSDPA+, which is rad. You see the towers everywhere and the signal is always great. But the backhaul is always oversaturated so real world performance is up and down. (It's more than just about the bars you see)
Anyway, on to my question. My wife and I both got SIM's when we arrived in December. I haven't recharged mine at all, but she has hers a few times. I've got a little over 5k colones on my balance.
Today, right about 60 days after we got the sims, both of our cards switched down to EDGE (aka 2G) speeds, which sucks. I tried to send "day" to 6060, which according to the website should buy me a day of 512k/s data, but just got an error message in response.
I know that somehow the SIM's we got are not the normal ones you buy outside the airport, but detailed information is hard to find - particularly because their website is mostly images and doesn't run through the translator well.
Does anyone know much about this? Any insight would be appreciated.
Edit: Fixed. One user said it happens to them sometimes but works itself out when moving locations. i went into my phones settings and selected the mobile operator manually, then picked one of the other options that wasn't ice (presumably Claro or movi...) after getting an unauthorized message, I went back in and selected ice. it said "registering with network" and then... bam, hsdpa.
Posted Feb 28, 2013, 11:36 PM UTC · edited
It happens to me on plan with ICE, sometimes I have to restart my phone and it gives me back HDSPA, also 3g/HDSPA infrastructure isn't everywhere so if you're at the beach there might only be edge available
In my apartment in San Jose (San Pedro) where it's normally 3.5g (hsdpa+). Actually had full 3/4g all over Puerto Viejo too :).
Now I'm down to GPRS... aka 1g. My wife is still connected at HSDPA on her jesusPhone so I'm going to guess that I either need to do a reload or it's just a temporary network thing.
Have rebooted and fully shut down, may try reseating the SIM next. Thanks for responding!