r/computers•
Ok-Song-993

PC shuts down when gaming.

Specs: Ryzen 7 7800X3D, RX 7900XTX, 32GB 6000MHZ Ram, 2TB m.2 Samsung 980 PRO, 850 W Thermaltake GF A3, CoolerMaster ML240, Lian LI 011 D Evo.

Problem: ONLY when playing Cyberpunk2077 and Overwatch 2 does my PC shut down randomly. I have had this PC since September 2023 and NO OTHER GAMES have this issue. (BF2042, BG3, Starfield, Elden ring, LOL, RE4, Hogwarts, and 10+ more)

Troubleshooting/additional information: (I have not overclocked anything)

BIOS, Windows 11, GPU all updated to latest version.

Reseated the pins, removed all dust (I doubt this changed anything because it was always an issue), turned all fans to Max.

Test: Using Heaven Benchmark for 15+ minutes no issues (GPU temp did not exceed 50)

Cinebench 15+ minutes no issues but HWinfo64, ICUE, AMD Adrenaline all show different temps for the CPU (But still no crashes). The CPU temps did seem a bit high but no crashes during benchmarking.

The biggest part where I am confused is yesterday I played Cyberpunk for 3+ hours then immediately went to Overwatch 2 for 2+ hours and no crashes. Today I could not play for over 30 minutes without a crash on Cyberpunk. Sometimes I can play for 2+ hours with a crash or 30 minutes then crash. I have no additional services open like Youtube, hulu, twitch.

Reading other threads I see two things that are more common when its not a temp issue: PSU (Bad cable, trouble sending power) OR MOBO faulty in sending out power (No bent pins or cpu cooler pressing on anything)

Thank you in advance for your time!

Posted Feb 12, 2024, 2:56 AM UTC

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