Genuine Question about Servers

As much as I want to give the Devs grace in wake of their suffering from success situation, one thing that kinda gets me is Palworld was in a similar situation just a couple short weeks ago with server capacity issues. They were able to sign a deal with Microsoft and solved the problem almost immediately. Arrowhead already has Sony backing them, so why couldn't they do a similar plan of action? It isn't as though they are cash strapped, the sales they have gotten so far should put them in the green enough to afford more servers. I'm clearly missing something, just looking for some enlightenment here.

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Thanks!