Anyone else get cut off from Fido/Rogers earlier than May 6th

As the title says. They “retired” my fido equipment on April 20th as part of the transition. They assured me that it wasn’t my service ending and that I needed to upgrade to the new equipment. They number provided was to the Fido/Rogers transition centre. Then they are saying the earliest I can receive my new modem is April 25th. What heck rogers? Cutting my equipment 16 days early is ridiculous.