You can get a free month of netflix after a year of paid subscription just for asking.

Like a lot of things in life it doesn't hurt to ask for help if you have a problem with a service. In my case I had a legitimate issue with service and after it was resolved I was told " a tier 3 help desk employee can give a free month of service after a year of paid subscription." Just thought you'd like to know some insider info straight from an employee. I know I'll be calling back next year!