Months of Data Lost

There is a risk of losing months of data when relogging in on a new device, and no support to correct it.

Logged in on a new phone and the past 4 months of tracking and with it my streak is lost. Very sad as the streak was very motivating for me. Previous months are there, just the last 4 months for no reason I can pinpoint.

The only support contact I can find is the automated chatbox that leads in circles with no answers or help for this problem, and won't lead to an email or any way of talking to a human. Gone through all recovery steps or articles available.

Here's hoping that maybe someone here has encountered this before and found a solution. Pretty wild to have zero customer service for the cost. Would really appreciate any help.