Ksuave merch

When Ksuave dropped his merch did anyone cop ? I bought a hoodie from his website and never got it and they took the website down I tried contacting him even went on a twitch stream he was on with a producer which only had like 10 viewers so I know they seen my comments he was just reading other comments while egoing me lol and the streamer himself have talked to me about it saying that I will receive it but website is done and it’s been months