PSA: Do NOT use Edreams to book tickets

My wife recently booked a ticket for her sister through Edreams, all seemed well at first, but a week later she got a 90 dollar charge for a Prime membership that she never saw or opted into.

We called immediately to get our money back and they would only refund about 80% of it.

To add insult to injury, the woman on the phone from an indian call center was acting like she was doing us a favor by refunding a service that my wife never saw/asked for/wanted.

This company is obviously scamming extra money through their hidden Prime membership which is automatically opted into.

Do not use Edreams for any travel. Do a google search on Edreams and you will see that there are many many horror stories on the exact same issue and many others complaining about different hidden charges over the past years.