Ban because Steam was down.

Me and a couple players couldnt join because steam was down. Cant get hold of support, is the second time this happen. Is it possible to remove ban?

Match: https://www.faceit.com/pt/cs2/room/1-b4adab1e-19bb-442a-aa77-72ce193327f0

Me:https://www.faceit.com/pt/players/hugo77277