LTE Home Internet

So I've been using LTEHome since sometime in 2020. Purchased it for my address and it hasn't left.

Last week started having issues with the router dropping the wired connection to my Asus router, wireless on the Verizon router still worked fine while this was happening. Restarting the Verizon router brought everything back online.

Sent in a request for a replacement device. FOUR HOURS of back and forth with their "Technical Staff" trying everything under the sun, they tell me they can't replace it because my address isn't in a service area for Home Internet. Apparently doesn't matter that I've been using it for 4 years in the same address they can't replace it because I'm not in the service area.....

Verizon is a shit company and now I remember why I dropped them for phone service years ago.