Taylor’s brother

How come Taylor’s brother isn’t really mentioned? He’s seems like a good person he stopped a fan from getting kicked out of the eras tour. Here’s an article about that https://www.eonline.com/news/1409530/taylor-swifts-brother-austin-swift-stops-fan-from-being-kicked-out-of-eras-tour

How come their parents didn’t put that much effort to make his dreams come true like they did for Taylor.