Hi mga ka-bpo. sorry agad if hindi maganda or pangit tong kwento ko need advice na rin since first time.

So last august 2024 na-hire ako and after 3 months nagresigned ako while on training. reason is mental health and personal life. hindi ko rin kaya makipagsabayan sa lifestyle ng mga nagwo-work sa bpo.

so first time ko magpasa ng resignation letter last oct 21 sa account manager ko sabi ko magrerender ako ng 30 days para clear ang exit ko. pero ayaw i-approved ng DM namin. ang explained sakin, since nasa training kami, immediately ang resignation kung tutuloy ko that time last day ko na yon. so pina-cancel ko yong resignation letter ko.

until november 5, dahil hindi ko na kaya stress masyado na rin naaapektuhan yong mental health ko. nagpasa ako ng resignation letter. approved since immediately. after 2 days, nireturned ko na yong company asset.

nag message pa ko sa coach namin, after mareturned yong company asset meron pa ba kong dapat pirmahan? wala naman daw sa pagkakaalam nya.

then yesterday i received email from our payroll company, na wala ako marereceived na last pay. since there are 4 reasons.

1. IT asset deduction: from what I understand, hindi ko nareturned yong asset within 5 days from may last day. which is incorrect kase I have proof 2 days after my last day nareturned ko na.

2. Maternity Advance Deduction: ni hindi ko alam kung ano to. hindi naman ako buntis since lalaki ako. wala naman ako ni-request file to make advance sa maternity?

3. Notice pay deduction: pano ko makakapagrender kung ayaw nila i-approved yong resignation letter ko with 30 days?

4. Other deduction: ng walang pino-provide na breakdown ano yong deduction.

may suppose to be marereceive pa kong salary income and 13th month pay. expected ko atleast 10k above, pero nagbawas lang sila ng notice pay negative -17,000 without breaking it down pano naging -17,000.

any advice? need ko need clarification. kung mali ako paki-explain tatanggapin ko naman kung tama pero kung tama ako pa-advice sana ano dapat kong i-take action.

yong prinovide kase nilang link to file report wala akong access.

Salamat sa mga sasagot appreciated. God bless!

Need advice