Mouse and Keyboard Disconnect

Tech Support

I am having difficulties with my mouse and Keyboard disconnecting. I have had the same mouse and Keyboard for about 2 years and this is the first time I've experienced this. My old system was a MSI MAG with a 3060 and a 12400f. My new system with a GIGABYTE aurorus elite AX, 7900 gre, and 13600k seems to disconnect while gaming and I don't know why. I've looked up some fixes like downloading the software for the mouse which is a razer kraken. It helped for a bit then the disconnecting started again. Then the Keyboard cut alput a few times too. I deleted and re downloaded the mouse drivers in the control panel after that and its still disconnecting then reconnecting. I've updated the mobo bios too. Any help would be greatly appreciated.

Posted Dec 2, 2024, 5:55 AM UTC

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