Delivery GPS Tracking for customers
Does anyone know of a reliable third party provider that could help with delivery GPS tracking? We run a service out of our shop and I feel like consumers are used to Door Dash and Uber Eats having GPS tracking enabled. It's a normal expectation these days, even Dominos has a tracker. We use Dutchie POS and I know there is OnFleet integration, which I've looked into...but the option I'm looking for is to give customers real time tracking information on their orders via some sort of link or third party integration.
Right now we're having issues with customers not answering their doors or phones annd wasting mileage. Dutchie does have an option to notify customers but sometimes we notify them an hour ahead of time when we go out on a long route. For the life of me, I can't understand why it isn't already integrated into Dutchie but I could sit here for hours and whine about those sorts of things. I want to give customers real time updates without our drivers having to communicate with them out on the road so we can prevent cancelled orders. Please tell me there's something out there!
Posted Dec 13, 2024, 3:18 AM UTC