BM980 not showing up in Zadig or QMK Toolbox

Hi there,

I recently purchased a BM980 board kit from KPrepublic. It arrived a month or so ago, but my switches took longer. Now that my switches are here I set about building it today. I have all the switches in and the RGB works properly, but I cannot figure out how to get it recognized by any software on my computer. I'm looking at the instructions on KPrepublic's website and I can't seem to get it to show up in either Zadig or QMK Toolbox. The keys don't work at all and it's currently a paperweight. Even pressing the reset button on the back gives no response from any of those programs. It doesn't show up in windows device manager either.

Half a year ago my girlfriend bought this same board and I managed to get hers flashed back then, though I can't recall what exactly I did. Could be that this board is defective too.

Does anyone know how I can fix this? Thanks in advance.