Anyone has had poor delivery service from J&T Express in Hatyai?

Hi! Has anyone had poor experience with J&T Express delivery for TikTok shop purchases in Hatyai? I’m interested to find out if anyone else in Hatyai has a poor experience with one particular delivery driver. Always says “attempted delivery failed”, when no call is made anyone arriving at the gate. I know no one is at the gate as our dog is maddened by delivery drivers! When J&T Express are contacted they provide varying excuses as to why the delivery didn’t happen. Then he will come at 8-9pm to deliver. This is the third time I’m experiencing this.