Laptop does a startup everytime it goes to sleep / audio / freezing issues?
Situation is, I used my laptop yesterday morning bought in November with no issues up until this point. During the day partner was cleaning our office and noticed laptop moved. Is it possible static shock from a cleaning tool or it being dropped on accident could lead to further issues?
Since using it yesterday evening, laptop restarts were taking 20+ min and some point. I had to turn off and turn on and it went to a normal 2ish minutes. When playing audio such as youtube videos or movies from other sites, weird audio distortion noise like a tv static that flashes intermittently. Was using skype yesterday and camera would freeze after a minute or 2 and never unfreezed. When sharing screen on skype the other user was able to hear my audio static as well. Whenever laptop goes to sleep and is awoken again, it does a startup like it was "off", all programs have to reopen again. I tried updating computer to newest update and updating drivers but all up to date. During the restarting and update it did go to a "blue screen" from the computer that said error needs to restart, I dont remember what else it said since it went away after a few seconds and booted up fine.
The best way to describe this issue it feels like its "skipping" while the laptop is running. Any suggestions on what may have caused this or any resolve. It feels more hardware issue then anything else to me but granted Im not fully experienced in this troubleshooting.
Gigabyte G5 laptop. Have small amount of games, logitech g hub and I am running most games well within spec.
Thanks for the help.
Posted Feb 1, 2025, 2:07 PM UTC