Plz help me fix this voicebank!

https://youtu.be/YH_NhcZg1rA?si=2Z9Ejq5w52dALoRQ I’m pretty new to the Utau space not as in fandom wise but I only just recently got into using open Utah and I found this super cute utau and I really want to use her but everytime I open her v2 voicebank in openutau it immediately crashes :( I tried tinkering with the oto file in notepad++ but that just made it so she refused to sing at all