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raisethesong

Final sale item was listed as Excellent quality, but was heavily flawed. I have no recourse, right?

Question

Just got my most recent haul delivered today and I had a cute sports bra in there I was really looking forward to. The item was listed under "Excellent - Practically new: shows no obvious signs of being worn or washed." condition.... but when I opened the box I immediately noticed multiple holes and staining on the interior of the garment, as well as a logo on the exterior that had almost completely worn away. Tried it on, and it was too stretched out to be used as a sports bra. :(

This garment was listed as Excellent but very clearly shouldn't have been rated higher than Good/Flawed Gem. But since it was Final Sale, I don't have the option to start a return for it. Has anyone been in a similar situation and gotten any credit back from reaching out to customer service, or am I just SOL?

Posted Feb 24, 2025, 9:32 PM UTC

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