Galaxy Buds Live mic wont start

I have my galaxy buds live now for almost 2 years and always had this problem. Don't ask me why I never called for warranty please. I know I should have.

Whenever I. Connect with them and start a voicemail or a call the mic on the earbuds won't start and only the phone mic is on. So when I put it in my pants the people I'm calling can barely understand a word.

I can't find anything in the wearable settings or my Bluetooth settings in my phone.

In contrast I also own a pair of Marshall over ear headphones with mic and I never had a problem over there with whatever device I connected them.

Anybody have a suggestion?